In you don’t pick up your intems, you have to bear the costs for the return. In addition, we charge a processing fee of EUR 30,00. The processing fee as well as the shipping costs are due as prepayment immediately.
Our service staff is available 24 hours a day. You will find our staff at the check-in counter.
If the key is lost, please contact our service staff immediately. We will exchange the lock. In this case, we retain the key deposit of EUR 10.00. If you continue to use the locker, a deposit of EUR 10.00 will be charged again.
Our locker systems are built of robust steel and are equipped with certified metal locker modules. In addition, during the opening hours, our service staff is always present.You locker is insured against fire, lightning, explosions, burglary and predatory extortion once up to 500 €.
The key deposit is EUR 10.00 and must be paid for each locker separately at the festival at our check-in point. The deposit is paid in cash – but depends on the festival’s payment system at the end.
You get the key at our check-in point. On presentation of the ticket and an identification document (identity card, or driving license), as well as the key deposit of EUR 10.00, you will receive the key for your booked locker.
Each locker is equipped with a normal 230 V socket. So you need the charging cable for the corresponding device (mobile phone, tablet or camera battery), which is equipped with a power plug for sockets.
Each locker is equipped with a normal 230 V household socket. Please notice that the power of the socket is limited to 15 Watt in the locker M and L, so only smartphones, tablets and camera batteries can be charged. It is also not allowed to connect multiple smartphones, tablets or camera batteries at the same time in the lockers M and L.
In the lockers High-Voltage M and High-Voltage L the sockets are limited to 90 Watt, so there you are able larger electronic devices.
In the case of our storage specifications, we observe legal provisions for the storage of goods. These prohibit the accommodation of dangerous (eg inflammable), perishable, illegal items. All items not covered by the above categories may be placed in the lockers.
The simultaneous connection of several devices in the locker L and M is generally not allowed, because the sockets are limited to 15 watt. If you still connect a multiple plug, the fuses will jump out and there is no power available. In the lockers High-Voltage M and High-Voltage L, you can use a multiple plug as long as the connected devices do NOT exceed 90 watt in total.
Yes, that is possible, provided that have free lockers available on site. Just use the convenient wayand you’re your locker online now.
Yes, it is possible to hire several lockers at a time. However, for reasons of liability and insurance, we need the personal details for each rented locker, such as the name, address, date of birth of the tenant.
With our online booking, we offer you a simple and convenient way to book a locker before the festival starts. Just choose your desired festival and preferred locker size. After booking you will receive a confirmation as well as a download link for your ticket by e-mail. Just bring the printed ticket , your ID card and 10 Euro deposit to the festival. At our quick check-in point you get your key without long queuing.